Privacy Policy

Effective Date: 1st October 2024.

Welcome to First Basket. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or contact us.
  • Payment Information: Payment information such as credit card details is processed securely and not stored by us. Payments are handled by a third-party payment processor.
  • Usage Data: We collect information about how you use our website, including IP address, browser type, and access times. This helps us improve our website and services.

2. How We Use Your Information

  • To process and fulfill your orders, including sending you order confirmations and updates.
  • To communicate with you regarding your account, orders, or customer service inquiries.
  • To improve our website and services based on your feedback and usage data.
  • To send you promotional information and updates if you have opted in to receive them.

3. How We Protect Your Information

  • We implement a variety of security measures to maintain the safety of your personal information.
  • Your personal information is stored on secure servers and is protected against unauthorized access.
  • We use encryption technology to protect sensitive information during transmission.

4. Sharing Your Information

  • We do not sell or rent your personal information to third parties.
  • We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.
  • You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

  • You have the right to access, update, or delete your personal information. To do so, please contact us using the information below.
  • You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in the email.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after such modifications constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Thank you for trusting First Basket with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.